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AndreozziM  
#1 Posted : Monday, May 13, 2019 9:46:35 AM(UTC)
AndreozziM

Rank: Newbie

Groups: Registered
Joined: 5/13/2019(UTC)
Posts: 1
United States
Location: RI

When saving an email locally as a .msg file (SaveAsOMSG), the saved file has incorrect contact information. The display names for both TO and FROM addresses are correct, but the contact information is wrong. This has caused issues with users trying to reply or reply all to the saved emails, as the display info doesn't match the actual email address, and the emails will comeback as undeliverable.

Saving the emails as .eml files does not produce the same result, and the information is correct. Unfortunately, I need to have the files as .msg.

Any advice would be helpful.

Thank you.
ivan  
#2 Posted : Tuesday, May 14, 2019 8:26:23 PM(UTC)
ivan

Rank: Administration

Groups: Administrators
Joined: 11/11/2010(UTC)
Posts: 1,014

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Hi, please email to support@emailarchitect.net for assistance. I need more information from you, thank you very much.
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