Exchange Server 2007/2010/2013/2016/2019 is a common Windows email server. DKIM is a method for associating a domain name to an email message, thereby allowing email sender claims some responsibility for the email. In this tutorial, I will introduce how to add DKIM signature to outgoing emails in Exchange 2007/2010/2013/2016/2019.
Sections:
DKIM combines of a public key cryptography and a DNS to provide credible domain-level authentication for email.
When an email claims to originate from a certain domain, DKIM provides a mechanism by which the recipient system can credibly determine that the email did in fact originate from a person or system authorized to send email for that domain.
Therefore, to sign an email with DKIM in Exchange Server, you MUST have a private key/public key pair for email signing. The work flow is illustrated as follows:
Because DKIM signer uses private key to sign the email, recipient system uses public key to verify the signature, therefore, if signer doesn’t expose the private key to third-party, the DKIM signature cannot be faked.
To enable DKIM signature in Exchange 2007/2010/2013/2016/2019, you should download the DKIM Installer and install it on your server at first.
Note
Exchange Server Role
If you installed Exchange Server 2007/2010/2013/2016/2019 on multiple servers, you don’t have to install DKIM plugin on every server.
Note
Exchange 2019 on Server Core
If you need to install DKIM for Exchange 2019, Desktop Experience (GUI) for Windows 2019 is required.
Double click installer file and the installation will be executed automatically. Installer requires Exchange server to be installed. If no IIS SMTP Service or Exchange Server is detected in your operation system, the installer only installs DKIM management tool.
After the installation is complete, click “DKIM Plugin Manager” from “Windows Start menu” -> “All Programs” -> “EA DKIM for IIS SMTP and Exchange Server” to begin the setup.
Important
After the installation is complete, I strongly suggest that you check “Microsoft Exchange Transport Service”
and “Microsoft Exchange Mail Submission Service” in Control Panel
-> Administrative Tools
-> Services
, and check if those services are running,
if those service are not running, please start it.
Click Domainkeys/DKIM
in Manager and click New
to create a new domain DKIM signature.
DKIM signature is based on the domain of sender email address.
It is nothing about the server name.
For example, if you want to sign the email from *@emailarchitect.net
, please input emailarchitect.net
to Sender Domain.
You can simply input your sender domain, use default settings for other parameters, finally click “Save” to create your DKIM signature.
Here is the detailed information about DKIM parameters:
Parameter | Description |
Sender Domain |
DKIM signature is based on the domain of sender email address. It is nothing about your server name. For example, if you want to sign the email from
|
Selector |
To support multiple concurrent public keys per sending domain, the DNS namespace
is further subdivided with
To learn more detail, please refer to
Selector section. For a new domain, you can simply use the default value
|
Active |
If you have this option unchecked, DKIM for this domain is disabled. |
Canonicalization Algorithm | nofws/relaxed is recommended and it has better compatibility. |
DKIM Signature Algorithm |
On Windows 2000/2003/XP, |
Signed Headers | Specify what message headers should be signed.
|
Sign only message headers | By default, DKIM signs entire body of message, however you can specify the maximum length of message body to sign. If your server relays message through a remote MTA, and this MTA adds disclaimer or changes email body content, I suggest that you use "sign a part of message" and set "Maximum length of message body to sign" to zero. |
Sign system message (Exchange Server Only) |
By default, DKIM plugin doesn't sign system message, because those messages are supposed to transfer internally. However, if your server deliveries system message to internet, you should enable this option. |
Sign internal MAPI message (Exchange Server Only) |
By default, DKIM plugin doesn't sign internal MAPI message to grow the performance, buf if you need to delivery MAPI message to internet (this is not default behavior of Exchange server), you should enable this option. |
Sign delivery report |
This option specifies whether signing delivery report, default is true. |
Sign only message headers for delivery report |
If this option is enabled, DKIM signs only message headers if the message is delivery report. |
Wrap email address with <> in email header automatically (IIS SMTP Only) |
Sometimes original email header doesn't wrap email address with <>, however after DKIM is signed, some relay MTA may wrap email address automatically, this behavior corrupts the DKIM signature. This option can avoid the problem. You don't have to check this option (performance issue) except the relay MTA corrupted the signature. |
Disabled recipients |
If message recipients contain the following email address, then disable DKIM signature.
Please separate multiple addresses by line-break. Wildcard ( |
After you created DKIM for your domain, you can have a test with this online tools:
You will get a report like this:
Because you didn’t deploy DKIM public key to DNS server, so you will get an error about "no key"
. But if there is a
header named “DKIM-Signature” in the report, that means DKIM signature is added to your email.
Now we need to deploy DKIM public key to domain DNS server.
Note
If there is no “DKIM-Signature” header in the report, please go to DKIM Troubleshooting
As I introduced How DKIM works?, the recipient mail system need to query public key to verify DKIM signature. So we need to deploy DKIM public key to domain DNS server, then recipient system can query it by DNS server. Now we get back to DKIM manager and select your domain and click “Export Public Key”:
A dialog box will pop up and display a Public Key and a TXT record for deployment in your DNS server.
Here is record detailed information:
Field | Description |
TXT Record | The full name of your public key record. |
Public Key | The value in the TXT record. |
Test Mode |
|
Domain Policy Record (Optional) |
Domain Policy Record is always deployed to _domainkey.yourdomain. In policy record value, o = Outbound Signing policy ("-" means that this domain signs all email; "~" is the default value and means that this domain may sign some email with DomainKeys).
If you do not set policy record, the |
If your domain is hosted by Windows DNS Server in local LAN. After you added a domain in DKIM Plugin Manager, you can select the domain and click “Deploy Key”, input your DNS server address and choose the DNS zone, the public key will be deployed to DNS server automatically.
If your domain is not hosted by Windows DNS server in local LAN, or it is failed by Deploy Key
in DKIM manager, please deploy public key manually as follows:
v=DKIM1; k=rsa; p=...
) from Public Key field and paste
it to the “Text” text box and input s1024._domainkey
(depends on the information
in the dialog box, the syntax is [selector]._domainkey
) in Record Name. Click
the OK button.Note
Windows 2000 DNS Server
If you’re using Windows 2000 DNS server, you should create _domainkey
domain under
your domain
at the beginning, and then create s1024
TXT record under _domainkey
sub-domain.
The reason is that creating s1024._domainkey
TXT record directly is not permitted in Windows
2000 DNS server.
t=y; o=~;
) from Policy field and paste it to the “Text”
text box and input _domainkey
in Record Name. Click the OK button.Note
This record is optional, you don’t have to add it. If you do not set policy record, the o=~;
is used by default.
If your domain is hosted by www.networksolutions.com
, you can deploy your public
key like this:
v=DKIM1; k=rsa; p=...
) from Public Key field and paste
it to the “Text” text box and input s1024._domainkey
(depends on the information
in the dialog box, the syntax is [selector]._domainkey
) in Host. Click the
“Continue” button.t=y; o=~;
) from Policy field and paste
it to the “Text” text box and input _domainkey
in Host. Click the
OK button.If your domain is hosted by GoDaddy, you can deploy your public key like this:
v=DKIM1; k=rsa; p=...
) from Public Key field and paste
it to the “TXT Value” text box and input s1024._domainkey
(depends on the information
in the dialog box, the syntax is [selector]._domainkey
) in Host. Click the
“Continue” button.t=y; o=~;
) from Policy field and paste
it to the “TXT Value” text box and input _domainkey
in Host. Click the
OK button.If your domain is hosted by Bind DNS server, you can add DKIM public key record like this: locate your domain’s zone file and open it with your preferred editor, then add the following content:
; DKIM policy record
_domainkey.yourdomain.com. IN TXT "o=~;"
; DKIM public key record
s1024._domainkey.yourdomain.com. IN TXT "v=DKIM1; k=rsa;p=MIGfMA0GCS....o7QwIDAQAB"
If your domain is hosted by other ISP, as most ISP provide DNS Web administration like “Network Solutions” or “GoDaddy” do, you can refer to Deploy Public Key TXT in Network Solutions DNS server section and deploy your public key in your ISP DNS Web administrative tool.
If you are not DNS server administrator, or your domain is hosted by other DNS server, please send the information in dialog box -> DNS Public Deployment to your domain DNS server administrator for assistant.
Because single DNS TXT record is limited to 255 characters, key pair with 2048 length exceeds the limit. You need to separate public key to 2-3 parts in DNS server.
Important
Because many DNS providers don’t support TXT record more than 255 characters, so using 1024 public key is recommended.
In Windows DNS Server, you should use line-break to separate the long public key
v=DKIM1; k=rsa; p=k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQC8YgepDS0lUI3H9dMaQt2Mm...
JTZr1+rjFjkKZV0nYngr/Bv3G1KbqFfp4yDFMUODf9Q/m3OO03GO204kc4CygBQzCKe8BZqzDfHN5rOG...;
In BIND Server or DNS Zone file, you should deploy key as follows:
s1024._domainkey.yourdomain.com. IN TXT ("v=DKIM1; k=rsa; p=MIIBIjANBgkqG9w0BAQEFAAOCAQ8AMIIBCg..."
"2LjDmbvj6V82iSnW3lAg3Sr212oKm7iFAT6diDvItD5botwDpk9jrRFxi...")
;OR
s1024._domainkey.yourdomain.com. IN TXT "v=DKIM1; k=rsa; p=MIIBIjANhkiG9w..." "2LjDmbvj6iSnW3g3Sr212o4..."
After the Public Key in DNS server is deployed, you can click “Test Public Key” in EA DomainKeys/DKIM Manager to verify the public key. It will tell if your public key is deployed correctly. After your public key is ok, you can go to Test DKIM Signature .
You can also use nslookup command to test your public key like this:
Windows Start menu->input:
nslookup
set type=txt
s1024._domainkey.yourdomain
If your key is deployed successfully, it should return something like above screenshot.
Now you can have a test with this online tools again:
Now you can have a test with this online tools again:
You will get a report like this:
If you get “DKIM Result: pass” in report email, that means your DKIM signature is verified successfully. If there is any error, please have a look at following section
If your email doesn’t have DKIM-Signature header after you set the DKIM, you should check the followings:
*@yourdomain
, and you have set the domain in DKIM. As
DKIM signature is based on the email sender, if the sender domain is not set in
DKIM Manager, the email won’t be signed.When you install DKIM on Exchange Server 2007/2010/2013/2016/2019, please make sure you are using “Domain Administrator” user to run the installer.
If you installed EA DomainKeys on Exchange 2007/2010/2013/2016/2019, please open Exchange Management Shell and input:
get-transportagent
press enter
Please check if there is EA DomainKeys Agent
installed in the output.
If there is no EA DomainKeys Agent, you can re-run the installer directly (do not uninstall) to fix this problem. You can also contact support@emailarchitect.net for assistance.
It is likely that the MTA changed email content (disclaimer software or anti-virus software).
Please go to DKIM setting, check Sign a part of message
and set Maximum length of message body to sign
to zero,
then try it again.
If your email has DKIM-Signature header, but it couldn’t be verified by this online tool, you should go to DKIM setting and test your public key again to make sure your public key is ok. If your public key is ok, please contact support@emailarchitect.net for assistance.
Now Exchange Server 2007/2010/2013/2016/2019 can add DKIM signature to outgoing emails from your domain. If you want to send email from other domain, you can simply add the domain from DKIM manager.
In the following section, I will introduce some advanced DKIM features.
You can synchronize the configuration files on multiple servers as follows:
Dkim Config Folder
by DKIM manager
-> DKIM
-> Open Config Folder
. You can find [domain].json
files.Dkim Config Folder
,
and copy [domain].json
files from first server to other servers’ DKIM Config Folder
.Now, all of your servers have the same configuration (private/public key pair) for your domain.
To learn more detail, please refer to DKIM Selector section.
To support multiple concurrent public keys per sending domain, the DNS namespace
is further subdivided with selectors
. Selectors are arbitrary names below the
_domainkey,
namespace. For example, selectors may indicate the names of your
server locations (e.g., mta1
, mta2
, and mta2
), the signing date (e.g., january2005
,
february2005
, etc.), or even the individual user.
The most important thing is: selector indicates your DKIM public key location.
For example:
s1024
, your public key
record should be s1024._domainkey.yourdomain
;mta1
,
your public key record should be mta1._domainkey.yourdomain
.If you have only one server and you only set the DKIM/DomainKeys on this server,
you can give your selector any name. For example: your domain name is: emailarchitect.net
and your selector is: s1024
, you should deploy your public key to s1024._domainkey.emailarchitect.net
.
After the receiver received your email, the receiver can query the public key from
s1024._domainkey.emailarchitect.net
to verify your DomainKeys/DKIM signature.
Note
If you have only one server, you can skip the followng sections.
If all of your servers are running with EA DomainKeys, you should deploy the DKIM as follows:
"Dkim Config Folder"
by DKIM manager
-> DKIM
-> Open Config Folder
. You can find [domain].json files."Dkim Config Folder"
, and copy [domain].json
files from first server to other servers’ "Dkim Config Folder"
.Now, all of your servers have the same configuration (private/public key pair) for your domain.
Since you use the same configuration file ([domain].json) for the same domain on multiple servers,
after you deployed the public key to selector._domainkey.yourdomain
,
every email from your servers can be verified by the public key.
If you don’t want to copy the configuration files to all servers or you have another server signing the DomainKeys/DKIM with the key pair/private key not supported by EA DomainKeys, you can use different selector for different server.
For example, there have two server named server1
and server2
, On the first server (server1),
svr1
is used as the selector. On the second serve (server2), svr2
is used
as the selector. The two servers use different key pairs (private key).
Two public key records should be deployed: deploy the first server public key
to svr1._domainkey.yourdomain
; deploy the second server public key to svr2._domainkey.yourdomain
.
svr1._domainkey.yourdomain
to validate the DKIM signature.svr2._domainkey.yourdomain
to validate the DKIM signature.This is how selector
provide a solution for using different key-pair/private key with the
same domain on multiple servers.
This solution doesn’t require you to copy the configuration files to all servers, nor it require all of your servers to run EA DomainKeys. You just need to create different selector for different servers, and deploy multiple public key based on selector.
Most DKIM signers use plain text private key in PKCS8 format.
To synchronize the private key in different software/signer,
you can import or export pkcs8 private key
in DKIM manager
-> your domain
- > Private Key Management
.
Finally, I will introduce how to sign DKIM onbehalf customer domain.
Sometimes you need to send an email with sender address not hosted by your server. In this case, you cannot set DKIM signature for such email, as you don’t have permission to deploy the DKIM public key to the domain not hosted by your DNS server.
The typical usage is email forwarding. For example, one remote email is delivered to your local user mailbox, but your local user set email forwarding to another remote address. With sender rule, you can re-sign DKIM by your domain and also change MAIL FROM to comply with SPF record.
Note
If you don’t send email from outside email address, or you don’t need to sign the DKIM for those emails, you can simply ignore this topic.
Here is the scenario. You own a domain emailarchitect.net
and
you have DKIM/DomainKeys for emailarchitect.net
set on your server. There is no problem when you send emails with sender *@emailarchitect.net
,
the email will be signed correctly.
At the same time, your customer requested you to send emails with
sender *@adminsystem.com
and sign the DKIM/DomainKeys signature for outgoing emails. As adminsystem.com
is
your customer domain and you don’t have permission to deploy the public key to
adminsystem.com
DNS server, you have to use sender rule.
To solve the problem, you can add a sender rule like the above screenshot. This rule
means “If from addess is *@adminsystem.com
, then add a sender header (Sender: testuser@emailarchitect.net
)
to the message”. And the email will be signed by emailarchitect.net
based on the
sender header.
With the above sender rule, the email will be signed by DomainKeys/DKIM
signature with domain emailarchitect.net
. And the recipient email client will display: From: testuser@emailarchitect.net
on behalf of *@adminsystem.com
.
Note
If your customer can deploy public key record, then you don’t need to use Sender Rule.
If you also check “Use Reply-To header instead of Sender header”, and the recipient email client will display:
Reply-To: *@adminsystem.com (original sender address)
From: testuser@emailarchitect.net
We strongly suggest that you use this option for anti-spam policy.
DKIM setting has higher priority than sender rule, that means if DKIM setting is found for the email, this email will not be changed by sender rule.
For example, if you set emailarchitect.net
in DKIM setting, and add a rule like this:
if From contains *@emailarchitect.net,
then ...
Sender rule won’t change the email sender from *@emailarchitect.net
,
the email will be simply signed by DKIM with emailarchitect.net
.
C#, VB.NET can be used to manage DKIM programmingly.
You can find the full sample project in DKIM installation path\DkimConfigSample
.
Not enough? Please contact our technical support team.
Remarks
We usually reply emails within 24hours. The reason for getting no response is likely that your smtp server bounced our reply. In this case, please try to use another email address to contact us. Your Gmail, Hotmail or Office 365 email account is recommended.