Hi Support,


I am evaluating the DKIM Plugin for exchange server mainly for the hosted exchange. after install to the hub transport server and run through the wizard, test were find. but if i send email to gmail, google showing error for the DKIM during authentication. may i know how to resolve it? if can solve it then i will proceed for the purchase.

Partial result from the header: (domain was masked to XYZ.com.my)


Authentication-Results: mx.google.com;
dkim=temperror (no key for signature) header.i=@XYZ.com.my;
spf=pass (google.com: domain of XYZ@XYZ.com.my designates 133.253.14.14 as permitted sender) smtp.mailfrom=XYZ@XYZ.com.my
DKIM-Signature: v=1; a=rsa-sha1; c=relaxed/relaxed;
s=s1024; d=XYZ.com.my;
h=from:to:subject:date:message-id:content-type:mime-version;
bh=y0T5S4CUBoAfS8imLLSiESaNgjo=;
b=cGjNuErpAislQSlnqy6Wa3fkOxsXb24Y/mw+y4e9sF+pUoFj8xUeffBfbgGwxUVR5Gb0+mBq
R2p/zxIzfBLMfbmZ6sSVTAEA+j5vIiNaS8QjuavFVf50tsxazpoTkA0jjkEQcJBDBe49s03c
S1zZCoL5/XrAYdx5VP2PutqRiks=
DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws;
s=s1024; d=XYZ.com.my;
h=from:to:subject:date:message-id:content-type:mime-version;
b=jxZ6x0j5yr0bPIsIV61Xeex9EHR+YPvWRYwH4U3VeP+uH/eUKA8kKjvlBr7PO5C3FBaU7dU9
S/kDNIWG6ozxWiuoVo6+88Lm4iBzhnZ+5Qb4jJq4p6kmR6ooUd6peX6bwjlNzkyrWrMz3CZT
hES9nbBvILO9757VSi6RwO4aMU0=</p>

Hi, please send your real domain to support@emailarchitect.net so that I can have a check with your public key. This error means no public key found on your DNS server.

Hi Ivan,

Thanks for the reply, it seems working. i believe that could be caused by the old DNS record TTL . The plugin looks great.