Body with HTML formatting doesn't execute the BR tag

Welcome Guest! To enable all features please Login or Register.

Notification

Error

Body with HTML formatting doesn't execute the BR tag - Some receivers of mail are missing part of the html body text

Options

Previous Topic Next Topic

datamartin		#1 Posted : Monday, March 30, 2020 5:33:21 AM(UTC)
Rank: Newbie Groups: Registered Joined: 3/30/2020(UTC) Posts: 1		Hi! I am sending a mail with linebreaks. The bodytype is Text/html and the body contains </br> in order to break lines. For some receivers this works and for som receivers of email it does not? A customer uses outlook as email client, if he sends it to his workmail it works, if he sends it to gmail and uses outlook to get it it does not. If i look at the mailbody, the </br> are there but not executed. I have a header <h1> that works in booth cases. There is one difference and that is that in the mail that works, it has a content type, this is how ever missing in the mail that behaivs incorrectly. If i send a HTML formatted mail from my outlook to the address that doesn't work from EAMailer it does work. Any hint idea on where to look? Using version 7.5 Regards Martin Arvidsson


User Profile View All Posts by User View Thanks


	Wanna join the discussion?! Login to your EmailArchitect Support forum account or Register a new forum account.

ivan		#2 Posted : Monday, March 30, 2020 7:10:54 PM(UTC)
Rank: Administration Groups: Administrators Joined: 11/11/2010(UTC) Posts: 1,148 Thanks: 9 times Was thanked: 54 time(s) in 54 post(s)		Originally Posted by: datamartin Hi! I am sending a mail with linebreaks. The bodytype is Text/html and the body contains </br> in order to break lines. For some receivers this works and for som receivers of email it does not? A customer uses outlook as email client, if he sends it to his workmail it works, if he sends it to gmail and uses outlook to get it it does not. If i look at the mailbody, the </br> are there but not executed. I have a header <h1> that works in booth cases. There is one difference and that is that in the mail that works, it has a content type, this is how ever missing in the mail that behaivs incorrectly. If i send a HTML formatted mail from my outlook to the address that doesn't work from EAMailer it does work. Any hint idea on where to look? Using version 7.5 Regards Martin Arvidsson Outlook removes "unused line break" for better viewer, for example: line1 <br> line2 <br> in outlook, it may display as: <p> line1 line2 </p> you can use <div> line1 </<div> <div> line2 </<div> instead of <br>


User Profile View All Posts by User View Thanks

Users browsing this topic

Forum Jump

You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Notification

EXPLORE TUTORIALS

Send Email

Read and Parse Email

DKIM Solution