C# - Parse failure delivery report (NDS)

The following c# example codes demonstrate how to parse failure delivery report.

Read receipt

Some e-mail applications, such as Microsoft Office Outlook, employ a read-receipt tracking mechanism. A sender selects the receipt request option prior to sending the message. Upon opening the email, each recipient has the option of notifying the sender that the message was opened and read.

However, there is no guarantee that you will get a read-receipt. Some possible reason are that very few e-mail applications or services support read receipts, or simply because users disable the functionality. Those do support read-receipt aren’t necessarily compatible with or capable of recognizing requests from a different e-mail service or application

Delivery receipt and failure report

It is also called a DSN (delivery service notification), which is a request to the recipient’s email server to send you a notification about the delivery of an email you’ve just sent. The notification takes the form of an email, and will tell you if your delivery succeeded (Delivery Receipt), failed, got delayed (Failure Report).

Parse report

For many email campaign applications, the very important task is detecting if the email is received by recipient or not. Parsing the delivery report is the common way to get the email status. EAGetMail .NET class provides a built-in function (GetReport) to parse the report. The following sample demonstrates how to parse the delivery-report.

If ReporType is DeliveryReceipt or ReadReceipt, the report probably has only OriginalSender, OriginalRecipient and OriginalMessageID information in the report, it depends on the mail server that generated the report.


Before you can use the following sample codes, you should download the EAGetMail Installer and install it on your machine at first. Full sample projects are included in this installer.

Install from NuGet

You can also install the run-time assembly by NuGet. Run the following command in the NuGet Package Manager Console:

Install-Package EAGetMail


If you install it by NuGet, no sample projects are installed, only .NET assembly is installed.

Add reference

To use EAGetMail POP3 & IMAP Component in your project, the first step is “Add reference of EAGetMail to your project”. Please create or open your project with Visual Studio, then go to menu -> Project -> Add Reference -> .NET -> Browse..., and select Installation path\Lib\[netversion]\EAGetMail.dll, click Open-> OK, the reference will be added to the project, you can start to use it to retrieve email and parse email in your project.

add reference in c#/vb.net/managed c++/cli

.NET assembly

Because EAGetMail has separate builds for .Net Framework, please refer to the following table and choose the correct dll.

Separate builds of run-time assembly for .Net Framework 2.0, 4.0, 4.5, 4.6.1, 4.7.2, 4.8.1, .NET 6.0, NET 7.0, .NET 8.0, .NET Standard 2.0 and .Net Compact Framework 2.0, 3.5.

File .NET Framework Version
Lib\net20\EAGetMail.dll Built with .NET Framework 2.0
It requires .NET Framework 2.0, 3.5 or later version.
Lib\net40\EAGetMail.dll Built with .NET Framework 4.0
It requires .NET Framework 4.0 or later version.
Lib\net45\EAGetMail.dll Built with .NET Framework 4.5
It requires .NET Framework 4.5 or later version.
Lib\net461\EAGetMail.dll Built with .NET Framework 4.6.1
It requires .NET Framework 4.6.1 or later version.
Lib\net472\EAGetMail.dll Built with .NET Framework 4.7.2
It requires .NET Framework 4.7.2 or later version.
Lib\net481\EAGetMail.dll Built with .NET Framework 4.8.1
It requires .NET Framework 4.8.1 or later version.
Lib\net6.0\EAGetMail.dll Built with .NET 6.0
It requires .NET 6.0 or later version.
Lib\net7.0\EAGetMail.dll Built with .NET 7.0
It requires .NET 7.0 or later version.
Lib\net8.0\EAGetMail.dll Built with .NET 8.0
It requires .NET 8.0 or later version.
Lib\netstandard2.0\EAGetMail.dll Built with .NET Standard 2.0
It requires .NET Standard 2.0 or later version.
Lib\net20-cf\EAGetMail.dll Built with .NET Compact Framework 2.0
It requires .NET Compact Framework 2.0, 3.5 or later version.
Lib\net35-cf\EAGetMail.dll Built with .NET Compact Framework 3.5
It requires .NET Compact Framework 3.5 or later version.

C# - Parse failure delivery report (NDS) - example

The following example codes demonstrate parsing failure delivery report. In order to run it correctly, please change email server, user, password, folder, file name value to yours.


To get full sample projects, please download and install EAGetMail on your machine.

using System;
using System.Text;
using System.IO;
using EAGetMail; // add EAGetMail namespace

namespace receiveemail
    class Program
        static void ParseReport(string emlFile)
            Mail oMail = new Mail("TryIt");
            oMail.Load(emlFile, false);

            if (!oMail.IsReport)
                Console.WriteLine("This is not a delivery report.");

            MailReport oReport = oMail.GetReport();
            switch (oReport.ReportType)
                case DeliveryReportType.DeliveryReceipt:
                    Console.WriteLine("This is a delivery receipt!");
                case DeliveryReportType.ReadReceipt:
                    Console.WriteLine("This is a read receipt!");
                case DeliveryReportType.Deleted:
                    Console.WriteLine("This is a unread receipt, this email was deleted without read!");
                case DeliveryReportType.DelayedReport:
                    Console.WriteLine("This is a delayed report, server will retry to deliver it automatically!");
                    Console.WriteLine("This is a failure report!");

            Console.WriteLine("OriginalSender: {0}", oReport.OriginalSender);
            Console.WriteLine("OriginalRecipient: {0}", oReport.OriginalRecipient);
            Console.WriteLine("OriginalMessageID: {0}", oReport.OriginalMessageID);

            if (oReport.ReportType == DeliveryReportType.FailureReport || oReport.ReportType == DeliveryReportType.DelayedReport)
                Console.WriteLine("ErrCode: {0}", oReport.ErrCode);
                Console.WriteLine("ErrDescription: {0}", oReport.ErrDescription);
                Console.WriteLine("OriginalSubject: {0}", oReport.OriginalSubject);
                Console.WriteLine("ReportMTA: {0}", oReport.ReportMTA);

        static void Main(string[] args)
                ParseReport("c:\\my folder\\test.eml");
            catch (Exception ep)



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